Frequently Asked Questions
Find answers to common questions about our dental services, appointments, and more.
Who is the principal dentist at Captivate Dental Cheltenham?
Captivate Dental is led by Dr Gareth Lewell, who continually strives to enhance the wellbeing and quality of life for patients through the prevention and treatment of oral and dental disease. Dr Gareth and the team are committed to providing high-quality, personalised dental care for every patient.
What dental services are available at Captivate Dental?
We offer a comprehensive range of dental services including preventative dentistry, general dentistry, cosmetic dentistry (porcelain veneers, composite veneers), restorative dentistry (dental implants, keyhole implants, crowns, bridges, dentures), Invisalign and orthodontics, teeth whitening (Boutique Whitening), AIRFLOW Dental Spa, and emergency dental care.
What is AIRFLOW Dental Spa and is it available at Captivate Dental?
Yes — Captivate Dental offers the AIRFLOW Dental Spa treatment, which is a modern, gentle alternative to traditional scaling and cleaning. AIRFLOW uses a combination of air, warm water, and fine powder to remove staining, plaque, and biofilm with minimal discomfort. It is ideal for patients who find traditional cleaning uncomfortable.
Do you offer Keyhole Dental Implants at Captivate Dental?
Yes. Captivate Dental offers Keyhole Dental Implants — a minimally invasive implant technique that typically requires less healing time than traditional implant placement. Book a FREE implant consultation to find out whether keyhole implants are suitable for your situation.
Do you offer same-day emergency dental appointments in Cheltenham?
Yes — same-day emergency appointments are available upon request. Call us on (03) 9553 1249 as early in the day as possible. We understand dental emergencies are stressful, and we do our best to accommodate urgent patients promptly.
What is the No Gap offer at Captivate Dental?
New patients with private health insurance can receive a No Gap Initial Examination, Clean, Fluoride Treatment, and 2 X-rays. Simply mention the offer when you book or at your appointment. This is a great way to get your oral health assessed without any out-of-pocket costs.
Do you offer free consultations for Invisalign and dental implants?
Yes. We offer free consultations for both orthodontic treatments (including Invisalign) and dental implants. These consultations allow you to meet Dr Gareth, discuss your concerns, and receive a tailored treatment plan — all with no commitment required.
Is Captivate Dental a preferred provider for Bupa and Medibank?
Yes. Captivate Dental is a preferred provider for both Bupa and Medibank Private. This means patients with these funds can benefit from greater rebates on a range of treatments. We accept all other Australian health funds as well, with on-site HICAPS for instant claims.
Do you offer Invisalign in Cheltenham?
Yes. We offer Invisalign clear aligners, as well as traditional braces and other orthodontic options. A FREE orthodontic consultation will help determine the best solution for straightening your teeth. Invisalign is a popular choice for adults and teens who want a discreet way to improve their smile.
Is Captivate Dental suitable for nervous or anxious patients?
Yes. We have specific care pathways for anxious and nervous patients. Dr Gareth and the team take a calm, patient-centred approach and will always explain what is happening before proceeding. Please let us know when booking if you experience dental anxiety so we can make additional arrangements for your comfort.
What teeth whitening options are available at Captivate Dental?
We offer Boutique Whitening — a premium whitening system that delivers excellent results through custom-made whitening trays for at-home use. Our team will assess your teeth and recommend the best whitening option for your goals and tooth sensitivity levels.
Does Captivate Dental offer children's dentistry?
Yes. We welcome children of all ages and offer gentle, child-friendly dental care. Eligible children can access free dental treatment under the Child Dental Benefits Schedule (CDBS). We recommend bringing children in from around age 2–3 to establish healthy dental habits early.
Is there parking at Captivate Dental in Cheltenham?
Yes — FREE onsite parking is available and very easy to access at our 36 Chesterville Road location. We are also close to public transport for those travelling by bus or train.
How often should I have a dental check-up?
We recommend a check-up and clean every six months for most patients. Regular preventative visits are the most effective and cost-efficient way to maintain good oral health. Catching problems early means simpler, less expensive treatment.
Where is Captivate Dental located and how do I book?
We are located at 36 Chesterville Road, Cheltenham VIC 3192. We have FREE onsite parking and are close to public transport. Call (03) 9553 1249 or book online at captivatedental.com.au. We serve Cheltenham and surrounding suburbs including Bentleigh, Highett, Moorabbin, and Mentone.
